GlaxoSmithKline plc (GSK) is a British multinational pharmaceutical, biologics, vaccines and consumer healthcare company which has its headquarters in Brentford, London.

As of March 2014, it was the world’s sixth-largest pharmaceutical company after Johnson & Johnson, Novartis, Hoffmann-La Roche, Pfizer, and Sanofi, measured by 2013 revenue. The company …
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Tech Intern

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience
• Location Lagos
• City Ilupeju
• Job Field ICT / Computer  , Internships / Volunteering 

Responsibilities

Service Management and Operations

• Increasing users’ awareness on ServiceNow ITSM Tool – incidents, catalogs
• Working with CGA to disseminate Tech updates and news
• Asset disposal initiation
• Tech refresh for iPads and laptops
• Tech asset procurement
• Getting quotations for tech asset repairs
• Working with HCL engineers and vendors to resolve issues related to network, telephony
• Providing ad hoc support for meeting rooms
• Reviewing printer vendor’s job card

LOC Tech Support

• Completion of the quarterly Tech management monitoring
• Coordination with local Tech vendors: services, contracts, and ensuring SLAs are adhered to
• Support in the creation of TPOs for new vendors
• Tech invoice coordination – invoice analysis and breakdown, following up with finance for vendor payment

Project Support

• Supporting with Tech projects as required

Qualifications

• BSc/HND
• Candidate can currently be serving (Nysc)
• Experience in communicating technological concepts and processes to non-tech users
• Experience in end-user support and vendor management
• A good user of Microsoft office – Word, Powerpoint and excel

Discover more

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Career coaching services

Professional development workshops

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Method of Application

Interested and qualified? Go to GlaxoSmithKline on jobs.gsk.com to apply